Privacy Policy for Petalwick
At Petalwick, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
Information We Collect
When you visit our website, we automatically gather certain information about your device, such as details about your web browser, IP address, time zone, and some cookies that are installed on your device. As you browse our site, we also collect information about the individual pages or products you view, the websites or search terms that referred you to our website, and how you interact with our site. We refer to this data as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are small data files placed on your device or computer that may contain an anonymous unique identifier. To learn more about cookies and how to disable them, please visit allaboutcookies.org.
- “Log files” record actions occurring on the site and collect information including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record how you browse the site.
Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”
How We Use Your Information
We use the Device Information to help us screen for potential risk and fraud (especially your IP address) and to enhance and optimize our website by generating analytics about how our customers browse and interact with the site, as well as to evaluate the success of our marketing campaigns.
We use the Order Information to:
- Process your transactions and provide you with the products and services you request.
- Communicate with you regarding your order.
- Screen our orders for potential risk or fraud.
- When in line with your preferences, provide you with information or advertising related to our products or services.
Sharing Your Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential. We may also release your information when necessary to comply with legal obligations, enforce our site policies, or protect the rights, property, or safety of Petalwick, our customers, or others.
We may share your Device Information with third-party service providers to help us improve our services, such as Google Analytics, which helps us understand how our customers use the site. You can read more about how Google uses your personal information here. You can also opt out of Google Analytics here.
Data Retention
When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at petalwickofficial@gmail.com.